Privacy Policy
Last Updated: November 14, 2024
1. Introduction
This Privacy Policy explains how Flash Trash LLC ("we," "us," or "our"), a Florida Limited Liability Company, collects, uses, and protects your information when you use our website and services.
2. Information We Collect
a. Personal Information
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Name
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Contact information (email address, phone number, mailing address)
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Service location details
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Payment information
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Account login credentials
b. Automatically Collected Information
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Device information
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IP address
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Browser type
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Usage data
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Cookies and similar technologies
3. How We Use Your Information
We use your information to:
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Provide waste management services
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Send service reminders via text message
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Process payments
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Maintain your customer portal account
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Improve our services
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Communicate about promotions or updates
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Comply with legal obligations
4. Information Sharing
We may share your information with:
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Service providers who assist in our operations
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Payment processors
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Legal authorities when required by law
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Business partners with your consent
5. Customer Portal Security
We implement security measures to protect information stored in our customer portal, including:
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Encryption
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Secure login procedures
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Regular security updates
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Access controls
6. Text Message Communications
By providing your phone number, you consent to receive service reminders and updates via text message. You may opt out by:
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Adjusting preferences in your customer portal
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Texting STOP to our service number
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Contacting customer service
7. Your Rights
You have the right to:
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Access your personal information
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Correct inaccurate data
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Request deletion of your data
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Opt out of marketing communications
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Export your data
8. Data Retention
We retain your information for as long as:
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Your account remains active
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Necessary to provide services
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Required by law
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Needed for legitimate business purposes
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice.
11. Contact Us
For privacy-related questions or concerns, contact us at:
Flash Trash LLC
352.423.4500
accounts@flashtrashcitrus.com